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    Frequently Asked Questions

    About Us

    Hey Babes!

    Shop Flirtation is a female, minority-owned small business with big dreams. As we continue to expand to consumers worldwide we hope to feed the love of jewelry and accessories by creating new, exciting and affordable sources of inspiration. We welcome you to join us on our journey.

    Ceo,

    Wendy

    Official License

    💯

    Officially Licensed
    If you find it on Shop Flirtation - It’s Legit.

    Shop Flirtation is the destination for officially licensed merchandise. But what makes it official? Simple. All of our merch is vetted and sanctioned by its intellectual property owners to ensure its authenticity - before it hits our ecommerce store. Apparel, accessories and more - every single item sold on Shop Flirtation is officially licensed and totally legit. Always.

    Product & Stock

    Product & Stock? All products are in stock and available for order unless otherwise noted.

    Inventory

    Is There A Limit To How Much I Can Buy? Due to the exclusivity of our products, some items may have limits placed on the maximum quantity that may be purchased in one transaction.

    Reserving Items

    Can I Reserve Items By Adding Them To My Cart? Items can not be reserved by holding them in your cart. Availability is extremely limited and therefore may sell out before your purchase is complete. Order transactions are completed in the order they are received.

    Credit Card

    Is My Credit Card Information Safe? Yes. Shopify is certified level 1 PCI DSS compliant - which is the highest level of compliance. This means that Shopify uses the strictest compliance standards to protect businesses.

    Need Help

    I Need Help To Place An Order, Can You Do That For Me? Yes. Our flirt team is ready and willing to help. To reach a support team member call:

    📞 1-800-505-8985.

    My Order

    Can I Make Changes To My Order Once Its Been Placed? To serve you better, we will begin to process your order immediately after you submit your order. Because our system processes orders immediately, we are unable to change or cancel an order once it is submitted. Please ensure all information is correct before submitting your order.

    Order Combining

    I Just Placed Two Orders, Will You Combine Them? Orders can be combined only if the orders in question have not yet been fulfilled and shipped. To check the status of your order and inquire about combining orders, please contact our customer service department during normal operating hours and we will do our best to accommodate you.

    Customer Support:

    📞 1-800-505-8985

    Order Processing

    How Long Is Order Processing? Please allow 1-2 business days for processing and 2-8 business days for transit from Mississippi, depending on delivery location. Processing time do not account for weekends or holidays. All orders received after 11 A.M. CST will begin processing the next business day. Orders received after 11 A.M. CST on a Friday will be processed the following Monday. All orders are shipped via usps with tracking included.

    Tracking

    Tracking Your Order? Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.

    Lost & Stolen

    Lost & Stolen Packages? We assume no responsibility for packages that are lost or stolen once usps, ups or fedex confirms delivery. Please ensure your order is dispatched to a reliable address.

    Damaged Item

    Damaged Items? If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.

    Customer Support:

    ✉️ hello@shopflirtation.com

    Refund Policy

    What Is Your Refund Policy? We try to accurately inspect and describe each item we sell. However, we do understand that sometimes an item does not work out for you and we do accept returns for **Store Credit. Please contact us at hello@shopflirtation.com within 7 days for a return approval.

    **All Clearance items ending in $.97 are a Final Sale and are not eligible for Store Credit.

    Exchanges

    Do You Offer Exchanges? Due to our limited inventory and time-in-transit, we are unable to offer exchanges on items shipped to/from our warehouse. We encourage the customer to place a new order for the item(s) needed and return the other item(s) for store credit.

    **Item(s) returned will be inspected and must absolutely be in new condition with all tags attached in order to be eligible for store credit.

    Local Pick-Up

    Do You Offer Local Pick-Up? No. We currently do not offer local pick-up. We absolutely hope to offer the convenience of local pick-up to our customers in the future.

    Storefront

    Do You Have A Storefront? Shop Flirtation is strictly a e-commerce company that does not own or operate any other physical retail location.

    Beauty Products

    Are Beauty Products Refundable? Due to the low-cost nature of our beauty products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Shop Flirtation reserves the right to refuse any returns at any time.

    Assessibility

    What Can I Do If I Am Unable To Access Areas On Your Site? If you have found an inaccessible area on our site, please specify the webpage or element to help us locate the problem. Website Administrators are available to take your calls during normal business hours.

    📞 1.800.505.8985

    Combining Orders

    I Just Placed Two Orders, Will You Combine Them? Orders can be combined only if the orders in question have not yet been fulfilled and shipped. To check the status of your order and inquire about combining orders, please contact our customer service department during normal operating hours and we will do our best to accommodate you.

    Customer Service: 800.505.8985

    Shipping

    When Will My Order Ship? Orders are shipped within business hours. Most orders ship the same business day. We do not ship on weekends or holidays.

    Warehouse Hours

    What Are Your Business Hours? Monday through Friday 12pm- 5:00pm Cst - Our website is available 24/7 for purchases.

    Customer Service:

    📞 Phone: 1.800.505.8985

    ✉️ Email: hello@shopflirtation.com


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