What types of products does Boho Galaxy offer?

Boho Galaxy specializes in a curated selection of unique fashion and accessories. Our offerings include vintage-inspired clothing, such as the 70’s Retro Graphic T-Shirt, and playful accessories like vibrant Adorable Dinosaur Keychains. Each product is designed to add individuality and fun to your wardrobe and everyday essentials.

How can I contact customer support?

If you require assistance, you can reach our customer support team via email at support@bohogalaxy.com. We aim to respond to all inquiries within our business hours, which are Monday to Friday, from 10 AM to 4 PM.

What is your return policy?

We accept returns on items priced over $20. However, final sale items cannot be returned, exchanged, or refunded. Additionally, certain items, such as makeup, jewelry, and swimwear, are non-returnable due to hygiene and safety concerns. Please review our full return policy for more details.

How long does shipping take?

Orders are typically shipped within one business day, although during holidays or weekends, processing may take up to three business days. Once your order is shipped, you will receive tracking information via email, usually available within one day of shipment.

Can I exchange an item?

We do not offer exchanges. If you wish to return an item, you will receive an e-gift card if your return is accepted. We recommend placing a new order for the desired item, as we cannot guarantee that the item or size will be in stock.

What should I do if my item arrives damaged?

If your item arrives damaged or broken, please notify us within three days of receipt. Use the contact form on our website to inform customer service. Upon review of your claim, we will determine whether to issue a replacement or refund.

What happens if my package is lost or misdelivered?

We are not responsible for lost, misdelivered, or stolen packages sent to the address provided at checkout. If your tracking indicates that your package has been delivered, please check with neighbors or family members. If the package cannot be located, you may file a claim with the delivery service.

Do you offer wholesale options?

Yes, we do offer wholesale options. For inquiries related to wholesale orders, please contact us directly at 1.800.505.8985.